DMM, Inc. Selects Ironsides APT to Provide Document Integrity Across Print and Fulfillment Operations

Leading document solutions company in North America adopts automated production tracking software to eliminate inserting errors and meet strict document compliance guidelines.

Westford, MA. November 28, 2017. – Ironsides Technology, a leading provider of automated production tracking software for the printing, mailing, fulfillment, and packaging industries, today announced that DMM, Inc., a leading document solutions company headquartered in Maine, has selected Ironsides APT™ (Automated Production Tracking) software to ensure 100 percent document integrity of printed communications across multiple production lines, equipment and locations.  

“More than ninety percent of the work we produce is mission critical communications for healthcare, insurance or financial services customers that requires strict adherence to regulatory and compliance guidelines,” said John V. Cloutier, CEO and President of DMM, Inc. “In today’s market, anything less than 100 percent end-to-end document integrity puts our business and our customers at risk. Our investment in Ironsides APT will allow us to operate more efficiently and provide our customers with the assurance that all of their jobs have been assembled correctly and are fully compliant with industry regulations. We see this as a competitive differentiator that will help us retain, as well as, win new business.”

DMM’s automated mail insertion process utilizes a combination of 2D and Intelligent Mail Barcodes (IMB) to uniquely identify customer documents. The company plans to incorporate Ironsides APT software and camera technology into their workflow to eliminate any possible insertion errors and provide full document integrity for each individual mail piece, including implementation of an automated reprint process. DMM will install Ironsides APT and cameras on nine inserters and three hand fulfillment stations. This enables DMM to extend the life of its existing equipment and focus on its recent acquisition of Canon Océ VarioPrint i300 inkjet color digital press without having to incur additional capital expenditures.

“It was clear from the start that Ironsides Technology was the best partner for DMM – the team truly understands our market, business and challenges,” Cloutier continued. “The Ironsides APT solution is unique in that it verifies output integrity, which is what our customers want. Plus, Ironsides APT offers robust real-time reporting and data analytics to help with job tracking and costing. This will allow us to understand our throughput per line so we can improve processes, reduce costs and add to our profitability.”

“We are excited to work with DMM and help them meet 100 percent distribution compliance,” said Bill Riley, President of Ironsides Technology. “In the highly competitive print service provider market, it’s a pleasure to work with companies like DMM who are embracing the benefits of inkjet technology and output management systems like Ironsides APT in order to meet demanding customer requirements and grow their business. We look forward to helping DMM get the most out of their investment in Ironsides APT.”

For more information about Ironsides APT visit www.IronsidesTech.com.   

About DMM
DMM, Inc. is a leading document solutions company in North America specializing in mission-critical document output production. The company uses the latest technologies to create relevancy of message that enhance document delivery across communication platforms. Whether it is a regulatory communication or a marketing campaign, DMM helps its customers create stronger customer relationships that increase lifetime customer value and deliver on bottom line results. Services include database development, transactional print, digital print on demand, direct mail production, marketing collateral programs, fulfillment distribution services, commingling and digital delivery. DMM brings innovative cutting-edge solutions with best-in-class technology to the financial, insurance, health care and communication industries.

About Ironsides Technology

Ironsides Technology is a software development and integration company, providing workflow automation and enterprise-wide integrity tracking solutions supporting all production devices and processes. The Ironsides Automated Production Tracking (APT) workflow is designed to automate manual and recurring operational processes. Based on an open and scalable architecture, Ironsides APT provides real time end-to-end job and piece level tracking, visibility and accountability through all production steps to ensure 100% distribution, SLA compliance, reprint automation, and robust operational reporting to help inkjet, continuous-feed and cut sheet printing customers better manage their businesses. 

Ironsides Technology easily integrates with web inspection systems and post print in line and offline bindery devices. Ironsides Technology also supports appropriate camera technology and tracking solutions in the finishing and insertion environment. The end result is a best-of-breed automated document factory (ADF) tracking strategy to ensure personalized client packages are processed efficiently and with the highest level of accuracy and compliance. 

For additional information please call us at + 1 (978) 589-8299 or email Info@ironsidestech.com